Company Overview

This website (silverlinelabs.store) is owned and operated exclusively by Silverline Labs LLC, a limited liability company registered in the State of Oregon. Silverline Labs LLC is the sole legal seller, data controller, and business entity responsible for all products, services, transactions, and data processing conducted through this website. All purchases are made directly from Silverline Labs LLC. By using this website, you are entering into a legal agreement with Silverline Labs LLC.

Eligibility

By using this website, you represent and warrant that:

• You are at least 21 years of age.
• You are purchasing on behalf of a laboratory, research institution, or qualified professional.
• You possess the knowledge, training, and equipment required to handle laboratory research materials safely.
• You will comply with all applicable federal, state, and local laws and regulations.

Silverline Labs LLC reserves the right to refuse service or cancel any order at its sole discretion.

Research Use Only, No Human Use, No Resale, Assumption of Risk

All products offered by Silverline Labs LLC are for laboratory research purposes only. Products are not drugs, supplements, food, or cosmetic products, and are not intended for human or veterinary use, consumption, injection, or ingestion. They are not intended to diagnose, treat, cure, or prevent any disease. Customers agree not to use or allow products to be used for any unauthorized purpose. Customers further agree not to resell, redistribute, or repackage any product for non-research purposes. By purchasing, the customer assumes all risk and liability associated with the handling, storage, and use of these research materials.

Customer Responsibility

Customers are solely responsible for ensuring that:

• Products are legal to purchase and possess in their jurisdiction.
• Materials are handled, stored, and disposed of safely and responsibly.
• All research conducted complies with applicable laws, regulations, and ethical standards.

Silverline Labs LLC shall not be liable for misuse, improper handling, or unlawful use of any product.

Product Information

Silverline Labs LLC strives to provide accurate product descriptions, specifications, and documentation. However, all information is provided for research reference only and is not guaranteed to be complete or error-free. Product availability, pricing, and specifications may change without notice. Certificates of Analysis (COAs) may be provided where available but are not guaranteed.

Order Review and Acceptance

All orders are subject to verification and approval. Silverline Labs LLC reserves the right to:

• Cancel or refuse any order.
• Limit quantities.
• Request additional information or documentation.
• Restrict purchases of certain products.

Pricing and Payment

All prices are listed in U.S. Dollars and are subject to change at any time without notice. Customers agree to provide accurate billing information and use authorized payment methods. Silverline Labs LLC reserves the right to correct pricing errors and cancel orders resulting from such errors.

Shipping and Delivery

Shipping timelines are estimates only and are not guaranteed. Once an order is shipped, risk of loss transfers to the customer. Silverline Labs LLC is not responsible for carrier delays, lost packages, customs issues, or incorrect addresses provided by the customer.

No Returns, No Refunds, and Order Finality

Due to the sensitive and specialized nature of laboratory research materials, Silverline Labs LLC maintains a strict no-return and no-refund policy. All sales are final. Silverline Labs LLC does not accept returns, exchanges, or refunds for any reason, including but not limited to:

• Customer error or incorrect product selection.
• Change of mind.
• Improper handling or storage after delivery.
• Shipping delays or carrier-related issues.
• Legal or regulatory restrictions in the customer's jurisdiction.

Once an order is placed, it cannot be modified or canceled.

Damaged or Incorrect Products

If a product arrives damaged or incorrect, the customer must notify Silverline Labs LLC within 48 hours of delivery. Supporting documentation, such as photographs, may be required. Silverline Labs LLC will review the claim and, if approved, may offer a replacement or store credit at its sole discretion.

Chargebacks and Fraud

Any customer initiating a chargeback without prior attempt to resolve the issue with Silverline Labs LLC will be permanently banned from purchasing. Fraudulent orders or activities will be reported to relevant authorities.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Silverline Labs LLC and protected by intellectual property laws. Unauthorized use is prohibited.

Limitation of Liability

Silverline Labs LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services, even if advised of the possibility of such damages.

Indemnification

You agree to indemnify, defend, and hold harmless Silverline Labs LLC, its officers, directors, employees, and agents from any claims, liabilities, damages, and expenses (including attorney's fees) arising from your use of the website or products, violation of these terms, or infringement of any third-party rights.

Governing Law

These Terms of Service are governed by the laws of the State of Oregon, without regard to its conflict of law principles. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Oregon. Customers are responsible for compliance with all applicable Oregon statutes and regulations, including but not limited to the Oregon Unlawful Trade Practices Act (ORS Chapter 646) and Oregon Consumer Identity Theft Protection Act (ORS 646A.600).

Modifications

Silverline Labs LLC reserves the right to modify these Terms of Service at any time. Your continued use of the website after any such changes constitutes your acceptance of the new terms.

Contact Information

For any questions regarding these Terms of Service, please contact us at support@silverlinelabs.store.