Terms of Service

This website (silverlinelabs.store) is owned and operated by Silverline Labs LLC, a limited liability company registered in the State of Oregon. By using this website you agree to these Terms of Service.

• Research-Use-Only Restriction: All products sold by Silverline Labs LLC are for laboratory research purposes only. They are not drugs, supplements, food, or cosmetic products and are not intended to diagnose, treat, cure, or prevent any disease.
• Prohibition on Human or Veterinary Use: Products are not intended for human or veterinary use, consumption, injection, or ingestion.
• No Resale: Customers agree not to resell, redistribute, or repackage any product for non-research purposes.
• Assumption of Risk: By purchasing, the customer assumes all risk and liability associated with the handling, storage, and use of these research materials.
• Qualified-Purchaser Representation: Purchasers represent that they are at least 21 years of age, are qualified researchers or laboratory professionals, and will comply with all applicable federal, state, and local laws.

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Shipping & Handling / Returns

Orders are reviewed and processed within 1–3 business days after payment clears. Shipping times are estimates only and are not guaranteed; risk of loss transfers to the customer once the order ships.

Research-only handling: All shipments are packaged and handled as laboratory research materials and must be stored and used for in-vitro research purposes only. These products are not for human or veterinary use, consumption, injection, or ingestion . Customers are responsible for safe laboratory handling, storage, and disposal.

All sales are final. We do not accept returns or exchanges under normal circumstances.

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Refund & Return Policy

Due to the sensitive nature of laboratory research materials, all products are final sale and cash refunds are not issued. A replacement or store credit may be considered only when the product arrived damaged or an incorrect product was received.

Conditions: The product arrived damaged or compromised, or an incorrect product was received, and the issue is reported with supporting documentation.

Timeframe to request: Any request must be submitted within 48 hours of the delivery date confirmed by the shipping carrier.

How to request a refund or return: Email support@silverlinelabs.store with your order number, a description of the issue, photographs of the product and packaging, and the delivery date.

Resolution timeframe: We acknowledge refund and return requests within 2 business days and resolve all eligible claims within 7 business days.

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Billing Descriptor Disclosure

Your statement will show the charge as "SILVERLINE LABS" . If you do not recognize this descriptor, please contact us at support@silverlinelabs.store before disputing the charge.

Research Use Only & FDA Disclaimer

This site does not provide medical advice. These statements have not been evaluated by the FDA. Products are not drugs and are not intended to diagnose, treat, cure, or prevent any disease. All products are for laboratory research use only and are not intended for human or veterinary use.

All compounds offered by Silverline Labs LLC — including peptides such as BPC-157, Melanotan II, and other research peptides — are sold strictly as research reagents. Each product is identified by full chemical identity, sequence, and molecular weight, and is accompanied by a batch-specific Certificate of Analysis (COA) where available. Purchases are gated to qualified researchers who are at least 21 years of age and attest to research-only use. Silverline Labs LLC makes no benefit, efficacy, or use claims about any product.

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Customer Complaint & Abuse Reporting

To file a complaint or report abuse, contact us at support@silverlinelabs.store . We acknowledge all complaints within 2 business days and resolve them within 7 business days.